Saturday, May 31, 2008

30/05/08

Friday
working at 3pm but reached office at 1.10pm cos have to perform the Friday Prayers.
call was ok but one of the application was having a problem which is Kenan and it was resolved after 2hours 40mins..so terrible..pity to the customer cos i have to ask them to wait for a long time...

my meal time was at 8pm and went to the Little Wok stall@RASA bought my dinner..the call was ok last nite and i logged out exactly at 12.00midnite

reached home around 12.30midnite and straight away off to bed

xoxox
merican

Friday, May 30, 2008

29/05/08

Thursday
working at 8am and i was lucky cos the commuter train was waiting for me from the ticket counter...i would be a bit late if i did not take that train...arrived office at 6.55am...bought nasi lemak for my breakfast...

call was ok the whole day...i went back a bit late cos accompany Aniz to buy her shoes unfortunately there was no size for her...pity my Aniz...went to Rasa and bought our dinner..reached home around 9pm and was a bit sleepy..

watched Drop Dead Gorgeous and off to bed after that..was so sleepy...

accidentally met Is at my office lift at the ground floot, i recognized from his back and luckily i callee a rigth person..that was our 2nd time met without any plan...

off to bed around 12midnite

xoxox
merican

Thursday, May 29, 2008

27&28 May 2008

Tuesday
working at 8.30 cos changed with Kak Ros.....call was ok the whole day..not beeping....then i got a buddy where he listened to my call, his name is Izua an ex-steward...quite handsome la..ok la..hehe...my lunch was bought buy Shuhada...i ate Rashid's food..

my buddy listened to my call at 3pm until 5.30pm...went to Dome with Wan & Anne...accompany Anne for her dinner and there was one white guy (westerner)...he is smart and handsome...hehee...went back home with Wan and reached home around 9pm...

do nothing at home except watching Ugly Betty & Desperate Housewives and then off to bed

xoxox
merican

Wednesday
woke up around 9am and went downstairs bought the newspaper...watched tv after that and then went downstairs again bought my lunch and paid my water bill...i took a nap after had my lunch and woke up at almost 4pm..took a bath and pray...

only a few quite show in the evening and at night there was one show from BBCE, the drama called Waterloo Road...nice show and before that i watched Abs Fabs...i slept at 11.45pm cos my friend in UK, Sebastian having a problem to call using his Hotlink number that i bought for him...he can receive call and send sms...i told him what to troubleshoot it..hope he can make a call

xoxox
fird

Tuesday, May 27, 2008

26/05/08

Monday
working at 12noon yesterday and call was beeping all the time...only relaxed when the IVR was down for 30mins...around 9pm..have lunch @RASA with Paris and all call was ok la...

was so suprised that Syameel went to Makkah last midnite...i thought he is going on the 29/05/08 but instead on 26/05/08 and he will be back on 11/06/08...im gonna miss him cos by that time it would be 2 months we havent meet...mis him so so so much..

i did OT for 1 hour and went back at 10pm but a mistake from my exec, i have to take the 10.30pm and a traffic jam at Jalan Hang Tuah make me arrived at home around 11.20pm.

went bed after performed my Isyak...and there was no electric around my house area until 6.15am...

xoxox
merican

me&peter ll


@KLCC Park

me&peter



Monday, May 26, 2008

25/05/08

Sunday
woke up around 9am and went downstairs bought the newspaper...then i took a nap for 40mins before took my shower and then we leave around 1.15pm...Peter Cabak (my Slovakian friend), he want to have a lunch at RASA again and then we exchanged our money where he gave me 500baht and i gave him RM50 for him to pay for the bus to go to LCCT...

he leave KLCC at 2.55pm and went to the airport all by himself....i logged in exactly at 3.00pm and call was ok..not that beeping and it start to beeping around 8pm and off...i bought a coleslaw and cheesy wedges @KFC...

finished work at 12midnite and i called Peter where he was on his way back home....the flight was delayed about 30mins..me, Anne & Wan went to A&W at Taman Jaya and have our supper and i reached home around 1.25pm, exactly the same time when Peter reached his house...he SMS-ed me...

i straight away off to bed after that

xoxox
merican

Sunday, May 25, 2008

21 - 24 May 2008

Wednesday
i cant remember very well what happened on Wednesday...so so sorry...

Thursday
im working at 11am where im supposed to work at 3pm i have to changed it cos my friend in BKK said he wanna come on Thursday but unfortunately he said he will arrive on Friday nite..

pity Anne because she have to work at 3pm where my friend has cancelled the trip.

Friday
i was off on Friday, i went to Sunway Pyramid to cut my hair and then around 6pm i went to the LCCT by bus, depart from KL Central..i reached the LCCT exactly when the flight from BKK landed at 8.25pm...

i saw her and then we straigth away took a bus back to KL and took the commuter to go back to my house...we bought a Mc'D for our dinner...we ate at my house and we slept around 2pm..

Saturday
i woke up a bit late cos so sleepy, woke up around 9.30am and went downstairs bought the newspaper and nasi lemak for my breakfast...he was sleeping in the room until 1pm...we went out around 2.30pm to KLCC cos promised to have lunch with Aniz...we have our lunch at RASA and i as usually ate the Kuey Teow Curry and i bought him the Thai Chicken Wantan Mee where he claimed it a bit spicy....hehehe..

then we went to the KLCC Park and sit there and talked about everything...we leave the park almost 7pm and we went to RASA again and bought the Kuey Teow Curry cos he like it...we went to the Burger King@Avenue K and have our dinner there..

we arrived at home at almost 10pm and we stay in the room for a couple of hours then we try to use my Streamyx and we able to connect...i almost forgot the password actually..i went to bed a bit early than him cos was so sleepy and a bit tired..

i dont realized what time he off to bed....

xoxox
merican

Wednesday, May 21, 2008

20/05/08

Tuesday
i arrived office at 12.45noon where i worked at 3pm...everybody was surprised by my earliness...hahah...i went to Rashid bought my lunch the call was so less where between 3-8pm i just answered 18calls...i dont know what happened last nite and call was beeping a bit after that..

went to Mc'D with Norlin to buy some food for our dinner..i just bought the Chocolate Sunday...yesterday was not that tired....i arrived home at 1am and straight away off to bed..

xoxox
merican

Tuesday, May 20, 2008

19/05/08

Monday
i forgot that yesterday was a Public Holiday and i wearing a formal cloth to go to work..so funny la!!call was beeping because of network issue....those customer who the SIM Card under HLR 6 will face difficulties to hook to network..it will show Inactive SIM or SIM card registration failed..i think the problem was resolved at 11.30pm...oh gosh....i was so tired cos have to explain it...

i just bought a bread at Rotiboy and i ate a lot during my lunch....nothing much happened last nite except for the network issue...i reached my house at 12.45midnite and straight away off ot bed....

xoxox
merican

Monday, May 19, 2008

16 - 18 May 2008

Friday
i took the 6.15am train and reached office at 6.55am....call was ok a bit and then start to beeping after 10am...i went for my meal at 1pm and i bought Nasi Ayam@Rashid's and then i went to perform Friday Prayers...i cant login after my meal time at 2.30pm and i have to restart the pc so many time and then im having problem with my Clarify...i have to call the relevant dept to troubleshoot my pc and then i have to request to reset the pin for my Clarify..while waiting i have to attend the CTC Town Hall Meeting Q1...i suggested a few opinion which is good for the Call Centre...

the meeting finished at 5.30pm and i claimed OT for that....i went back home at 6pm with Anne, when we reached KL Central, we decided to take a train to Station Kuala Lumpur to wait for a train to Pelabuhan Klang cos it was a lot of people waiting for that train at the Central...we reached home at almost 8pm...

do nothing at home and i wactched tv all the nite...i went to bed around 12 midnite i guess..

Saturday
woke up around 8am and wash my cloth..i went downstairs and bought a newspaper....i took a nap after finished read the newspaper then i cooked a chicked bishop and after my Zohor prayers i took a nap again until 6.30pm...

i woke up and perform my Asar and Maghrib prayers after that...then i watched tv all the nite....quite a few good shows in Astro..i off to bed at 1.00am

Sunday
woke up at 8am cos have to go to be a cheerleader for my team in the futsal tournament...we lost in the final to Helpdesk then we went to PJ to have our lunch and i reached home around 2pm...i took a nap around 5pm until 7pm cos was so tired...

watched tv whole nite and i went off to bed around 12midnite...

xoxox.
merican

Friday, May 16, 2008

15/05/08

Thursday
was so pissed off cos the commuter was delayed for 30mins..i reached office at 7.45am and bit rushing then..call was ok for the 1st 2 hours but then it started to beeping..i dont know why, they have a choice to do self-service via the IVR to check outstanding etc but still want to call 123 to check..this is all because the IVR give an option for customer to speak with agent or do self service...of course people will choose to speak with the consultant...so stupid!!

i have lunch at 12noon with Norlin and Kak Ana @RASA and then i met Amran (Tini's bf). Tini is my cousin btw. we chat for a while. call was a bit beeping after that and relaxed after 3pm..i logged out at 5.02pm. then went to perform my Asar prayers and went to Post Office@KLCC to mail the sim card to Sebastian(frend in UK)..when i back to the office my Senior Exec called me and Hanitha and she asked our opinion on our current job. i told all of my concern, dissatisfaction and opinion.

i went back with Anne around 6.30pm and i said something bad to one of the passenger in Putra LRT because she dont want to move in.we reached home around 8pm and this is my 1st time in this week where i dont have to wait for a long time to get a commuter..i slept at 9.30pm and i called my mom gossipping bout my sister and the i send sms to Syameel before i went to bed...i also called Is but he was not free to talk cos 'lepak' with his friend.

xoxox
merican

Thursday, May 15, 2008

14/05/08

Wednesday
worked at 8am and i missed my 6.20am train but luckily there was a train at 6.30am and i reached KLCC at almost 7am...a bit surprised cos met Is at the KLCC LRT Station..we took the same train but he was at the back coach...we walked together until we split at the KLCC entrance...was so happy to see him again..

call was beeping like hell...only 7 people working from 9am to 11am...the call centre was quite quiet yesterday...i dont know why...went for my meal @RASA again and i have my lunch with my ex-colleague, Kak Intan, she pay my lunch and feel so lucky and relieved...heheheh...

met Jeya, my Quality Call Officer for my call monitoring and luckily i improved a lot and i passed my Fatal Score and i just need to improve on my Non-Fatal only...then i waiting for Aniz to have meal with him and we went to have our dinner @Rasa again...there were Paris, Reena, Aaron, Ally & Wan having meal together...a bit loud with the jokes and laughter..it was our 1st time having meal together..

then i went to the Maxis Centre@KLCC to buy a new prepaid number for Sebastien, my friend in London...quite a nice number...0172069663..nice rite???heheh...i went back at 7pm and i reached KL Central around 7.20pm and i have to wait for an hour to get a train to go back...the 1s two commuter was full with passengers...this is due to train delayed..i reached home at 8.30pm..was so tired!

i called Is at 9.30pm and we talked so long and i guess about 1 and half hour....we talked about everything...i took my shower after that and off to bed....then before i off to bed i called Wan my frend who is teaching in Johor..small fight happened between us...it all because he late to pick up my phone where i called him exactly after he make a missed call...then i off to bed

xoxox
fir

Wednesday, May 14, 2008

13/05/08

Tuesday
arrived office at 6.55am and bought a Nasi Lemak at the opposite of my office...i wrote my blog and update my facebook then took a nap..call was ok and i went for my meal at 1pm...i bought the Thai Chicken Wantan Mee@RASA and Fried Chicken Bishop@Cold Storage....

i went back at almost 6pm and i went to the CIMK Kiosk to bank the money for my mom..he borrowed me RM600....hhuhuhuh.its a lot...my saving to go for my holiday...im so pissed off with KTMB yesterday cos have to wait 1 and half hour to get a train...the 1st 2 train was full with passengers...the worst part was...only 3 commuters came in that period..i reached home at 8pm and felt so tired...

i took my bath @9pm and have my dinner while watching tv with my sis and suddenly i received the sms from Is saying that he just got back and off to bed already...i wished him a good nite as usual...i went to bed at 11.30pm

xoxox
merican

Tuesday, May 13, 2008

12/05/08

Monday
arrived at the office around 7am and feel a bit sleepy cos i only sleep for 4 hours...call was quite beeping because 4 persons was on MC....terrible huh!!have my meal at 12noon and went to Rashid boughy my lunch...time walked so fast yesterday and suddenly realize that the time is 3pm. after i performed my Zohor prayers i realized that the time show 4.30pm..

i went back around 5.15pm, went to the Guardian & Cold Storage bought the shower gel and softener for my cloth..i arrived home around 6.45pm..a bit tired and im off to bed around 9.30pm..i sent the SMS to Is & Syameel and Is was not wokring because of sickness and i called him..shows that he dont want to talk to me....Syameel did replied and wished take a good rest and have a good nite...

i SMS-ed Is why he being like this...kinda ignoring me...he told me that he is sick and he dont want to give me hope that we will be couple...it sound ridiculous because he have told me so many times...im so sad...whatever it is, he is still my goodfriend...he did not reply my 2nd sms..

then im off to bed...

xoxox
merican

Monday, May 12, 2008

09 - 11 May 08

Friday
worked at 8am and i wore a red kurta and it kinda obvious that all the people was looking at me...ehehe...i like the cloth and the design...so nice...most of my colleagues like it! call was ok and nothing much happenned on Friday except that the Friday Prayers is getting earlier and i almost missed it last week...

went back at almost 6pm i guess...cant remember...hahah...do nothing at home that nite and just watching tv...

sent an email to Syameel that morning but no reply and i guess he was on leave cos everything has been submitted for approval i guess...

Saturday
woke up aroun 7am to send Nana to her hotel...then i went to the SS15 to pay my rental and it was my last day to pay it...back at home i read a newspaper and then i took a bath and get ready to go to my office to calculate a waiver for customer...i met Is at 2pm and we have lunch together at the Avenue K Food Court...the food is ok la..cant compare with Rasa...

then we went to KL Central together and get separated at the Commuter cos he will take a commuter to Bndr Tasik Selatan..i reached home at around 4pm and straight away have a sleep and i woke up at 7pm...was so tired and sleepy that day!!

washed my cloth, watched tv and went down to buy my lunch...a lot of good show at the BBCE and i enjoyed it so much....i slept around 12midnite i guess...quite late...

Sunday
woke up at 7.30am cos have to go to PJ to support my colleagues for the inter department futsal department...we won both games, 2-1 against the Savedesk and 5-2 against ECSU....Paris was there and it was so funny and quite noisy there...

then we went to the Kanna Banana Leaf Restaurant have our lunch and it quite expensive....my meal alone was RM15....i reached home around 2pm and praying then off to bed...i slept from 3pm till 5.30pm and perform my Asar around 6pm..watched the Desperate Housewives Mother's Day Marathon..

watched football between Wigan and Man United and Man U won the games 2-1 and won the EPL for this year...was so happy and before i went to bed, i checked my YM and saw Syameel was online..we chat a lil bit and then off to bed...my last sentence was hepi chatting! have a good nice and sweet dreams my beloved frend...then he replied...u 2, keep in touch and nite...he said sorry cos did not contact me for quite some time due to bz with his job...and i told him that i understand and knew bout it...missed him so so so much!!

i off to bed at almost 1am....

xoxox
merican

Friday, May 9, 2008

07 & 08 May 08

Wednesday
working at 8am and i reached office at 6.55am...so damn early and i booked my flight to Langkawi on 05/07/08. i will take a one week holiday before my contract ends...i took a nap after that cos was so sleepy..call was ok...a bit beeping in the morning..

went to RASA wtih Norlin and Kak Enal to have our lunch and i ate Nasi Padang and the food quite nice...ok la...call was not so beeping again after lunch me and my colleagues chatting most of the time...finished work at 5pm and waiting for Anne to go back together..we have our dinner at Nando's then we going back around 7.30pm...

im off to bed around 10pm and a bit tired..

Thursday
worked at 9am and i was so lucky to get a last train before it delayed...the next train was delayed approximately about 1 and half hours..Anne arrived at the office around 9.40am where she supposed to log in at 9am...terrible commuter...

have lunch with Anne and Achilles at Rasa again but i ate Kuey Teow Curry and i was so so so delicous....my meal time was at 2pm and at 4.30pm i stopped answering call because i have a Fun with Mobile training..it was a good training and it about Phone as Modem..the food is nice too..

finished at almost 7pm and the went to Sony Ericsson shop to check my hp and then went back with Anne. i lost my wallet when i wanna buy the bread @Rotiboy and i went back upstairs to check again where is my wallet and i cant find at my place and then i straight away went to Aniz's place and i saw my wallet is in her handbag....

i reached home at almost 9pm and i have a nice chat with an engineer from the Australian Air Force....they all staying Sheraton Subang for 2 weeks...i off to bed around 10.30pm cos was on the phone with Celcom and my frend Sebastian in UK, he is having a problem with his prepaid number..it has been terminated cos it was not active for more than 100 days... he have to buy a new prepaid number and will let me know today..

xoxox
fird

Wednesday, May 7, 2008

06/05/08

Tuesday
working at 8am and took my train at 6.25am. saw one cute school guy, he is 18 or 19yo...reached office at 7am...a bit sleepy...call was on off beeping..meal a bit early at 11.30am and went to Rashid bought my lunch...

got one customer who complaint that the supp line can do anything even to top for a prepaid number...i just listen it....went back with Anne and saw one handsome guy and we stop at the same station but lost his sight cos he walked too fast.....

my night was ok until i received a call from my uncle asked where is Nana and i knew that something was wrong...untill my sis went back from her frend' s house then i knew what happened..my uncle told me that Nana failed the 1st year exam and the most shocking news is where she can resit the paper but have to tell Taylor's before 26/04/08 which is due already...i was so pissed off and everybody dont want to say anything..

i asked her to meet Taylor's today and see how it goes...another burden for me to handle...

i went to bed at 12midnite....

xoxox
fir

Tuesday, May 6, 2008

05/05/08

Monday
working at 8am and woke up around 5.30am...a bit sleepy cos i slept a bit late cos was at Is's house a nite before that...call was ok around 8am but start to beeping after 9am and non-stop beeping until i went for my meal..was so tired and have my lunch @RASA,KLCC....there was a few white guy that i like or taste...hehehe..so naughty huh! i was so sleepy after my meal and i went to take a nap for a while..i set my alarm for 10mins but i did not realized until i went back to my workstation and i checked that my break is 23mins....i was so shocked cos i thought i slept for 10mins only...it shows that i was so so so sleepy.

call was ok after 3pm and i went back at 5pm...i reached home around 6.30pm...almost fall asleep when watching tv...i off to bed around 10pm and sleep like a dead people when i woke up again at 12midnite where i thought its 3am cos i feel like i sleep for more than 2 hours..

Syameel was so busy and have to submit the proposal by this week..have to work alone cos his boss and colleagues is not in the office..pity him...i know that he will be really tired and off to bed quite early or have a sleep once reach home...

nothing happened last nite....everything is fine..

xoxox
merican

Monday, May 5, 2008

03, 04 & 05 May 08

Friday
working at 3pm and reached office around 1pm..i bought my lunch at Rashids then i went to perform my Friday Prayers..call was beeping in the afternoon..a bit tension cos usually there will be less call around 3-5pm..my meal was at 6.30pm but went out a bit late cos dont realize that the time, went out at 6.40pm and i have a time to perform my Asar and Maghrib...call was ok after 9.30pm and around 10pm i was cross supporting Priority..Priority! can u imagine...the most demanding customer department...hehehe..it was ok but got one Priority customer that enquiry on the send a flower service...i dont know that we have that service.

it was so relax at 11pm and im so happy that time, relax relax relax...i reached my house at 12.30midnite..

Saturday
working at 12noon and call was beeping too....another tension day...then i got one stupid customer, the stupid customer ever since i start my job since last year...i was so angry with this Chinese lady...she was so confident that she dont need a setting to use the email and internet service...stupid stupid stupid!!! my voice was quite high when she was shouting at me...i hurt my hand cos i hit my desk...then she request to speak with the exec and the exec also get shout by her..when she was shouting at me, everybody can hear on what is she talking...everybody was pissed off..

even Kelvin-Data Helpdesk get shouted by her when assisting her to check the setting and the best part was she got a wrong setting and she changed the topis to cover her mistake...thats why im saying that she is the stupidiest customer in Malaysis and maybe in the world..i will remember his name and her father's name..

i missed my meal time at 4pm and i went out a bit late, went for my meal at 4.35pm...then the call was on off beeping until 9pm and i straight away went back..i reached home around 10pm..then i watched tv till 12midnite....a few good show at BBCE...i love BBCE.

went to bed around 12.30midnite...

Sunday
woke up around 8.40pm and then went to the shop and bought the newspaper, reading and watching tv at the same time, i cooked an instant mee around 11am and got a call from Is and want to go shopping with me...a bit surprised and he kinda mad cos i did not answered his first call and thought that i purposely dont want to answer it....how can i listen when i make it silent.

we met at Midvalley at 2.30pm and bought a few things, then we went to IKEA and he bought a lot of things from there...total bill is RM800++...crazy huh!!then we went to his new house at Salak Selatan and helped him to fix the coffee table, wardrobe etc..then we have dinner then i went back home and reached my house around 11pm...

was so happy cos went out with him..hehehe...

what a nice Sunday thou a bit tiring.

xoxox
merican

Friday, May 2, 2008

02/05/08

Friday
woke up at 7am and send Nana to her hotel...i forgot to wake Is up at 5am cos i was too tired and i didnt hear the alarm clock at all...went to Public Bank at SS15 after sent Nana then i went back home...once finished reading the newspaper i continue my sleep and wake up at 11.15am...then i get ready to go to work..receive the sms from Karen, my exec request to login early but unable to do so cos im living in Sunway...

i reached office at 1.15pm and went to Rashids to buy my lunch, then i went to perform my Fridays Prayer and i started to answer call at 4pm where it supposed to be 3pm..this is due to pc problem, the fax problem taking a long time to solve...

the call was beeping and the service level was 26%...terrible right....i dont know what they want la....my meal time was at 6.30pm but went out a bit late cos dont realize its 6.30pm and i went for my meal at 6.42pm...i went to Cold Storage and bought someting for Anne then around 7.45pm i went down again to meet Is...so happy to see him again..

back to the aquarium and start my battle already...call is on off beeping....its not beeping now and thats why i can write the blog..

i received an email saying that i cross-support Priority and below is the proof of the email
From: Ahmad Zulkhairi B Ghazali Sent: 02 May 2008 09:36 PMTo: Firdaus Merican B Harith MericanCc: GRP_CS_MMCC-MGMNTSubject: Cross Support 2/11

Firdaus – Assigned to support Priority.

Thanks,
Ahmad

i got one call from the priority customer and she shouting like hell whereby it actually her mistake...i alsmot waive the amoun for customer and luckily i go through the bill and ask her a few question.

have another 2hours before the battle end...i just finished talking to Is and he is almost off to bed...hmmmm....nothing interesting to be happen i guess, so maybe i just stop here

xoxox
firds

01/05/08 - Labour Day

Thursday
Is overnite at my house and we have 'fun' that night and it was great...really nice..never had that kind of nite before it except with S*****l....i like it! i cant really sleep last nite..keep wake up...been with him and sleep under his arm was so nice..

we woke up at 8.30am and playing teacher and student..hehehe...we went out at almost 10am and we were separated at the masjid jamek station cos he went to Bndr Tasik Selatan to take the key of his new rented house and i went to the HSBC to pay my credit card.

then we met at Midvalley around 1pm i guess and went to have our lunch..he paid for it...hahaha..so happy and save my money...then we window shopping and looking for a bag...we found one nice bag from Nike at the Royal Sporting House...the price is RM129.

we watched The Forbidden Kingdom and the actor is Jet Li and Jackie Chan..it was a ncie movie and a few jokes scene there....we went back after the movie finished...before that we went to Oasis Food Court and bought my dinner and during that time he said he cant love me cos he is a heartbreaker...he cant be a nice bf to a nice guy like me...he is cruel, selfish etc...he scared that if we are couple then we broke up, he not gonna speak to me anymore...he really like me but we hve to remain close friend...

im a bit sad and disappointed cos the thing not going as i wished...its ok then..life must go on..who knows i can get a better guy....we have to wait and see then...i reached my home at 8pm and i was so sleepy when i was in the train...i fall asleep when im watching the Project Runaway 4 but i went to bed at 12midnite after watching Drop Dead Gorgeous...

xoxox
merican